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Website accessibility for media and streaming platforms

Since 28 June 2025 digital accessibility is a legal requirement for media and streaming platforms too. Check for free, in about a minute, whether your site meets the WCAG 2.1 AA criteria required by the European regulation.

Why it concerns you too

The European Accessibility Act covers services that give access to audiovisual content: players, electronic guides and streaming platforms for consumers. Captions, audio description and keyboard-usable players go from optional to required.

The obligation comes from EU Directive 2019/882 (European Accessibility Act), fully applicable since 28 June 2025. Non-compliance risks administrative fines, consumer complaints and remediation orders. Only service microenterprises are exempt: fewer than 10 employees and less than €2 million turnover.

The issues we find most often in this sector

  1. Video player not usable by keyboard

    Play, volume and caption controls reachable only with a mouse, or with no accessible name.

  2. Content without captions

    Catalogues with videos that have no synchronised captions: inaccessible for deaf people and inconvenient for everyone else.

  3. Auto-scrolling carousels and autoplay

    Content rows that scroll on their own and trailers that start with audio: disorienting and impossible to stop.

These are recurring examples found in scans of sites in this sector: your site may have others (or none at all). The only way to know is to check.

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Frequently asked questions

Does the European Accessibility Act apply to media and streaming platforms?
The European Accessibility Act covers services that give access to audiovisual content: players, electronic guides and streaming platforms for consumers. Captions, audio description and keyboard-usable players go from optional to required.
Which accessibility issues are typical for media and streaming platforms?
The three we find most often: Video player not usable by keyboard; Content without captions; Auto-scrolling carousels and autoplay.
How do I check whether my site is compliant?
Start with the free EAA Sentinel scan: a real browser analyses up to 3 pages of your site and returns a 0-100 score with the most severe issues in about a minute. The full report (€49 one-time) extends the analysis to up to 50 pages, with every issue and fix instructions. Automated analysis detects 30-40% of WCAG issues — the machine-verifiable ones: full compliance also requires manual checks.

Want the regulatory picture for your sector? European Accessibility Act for media and streaming platforms