Website accessibility for online training and e-learning
Since 28 June 2025 digital accessibility is a legal requirement for online training and e-learning too. Check for free, in about a minute, whether your site meets the WCAG 2.1 AA criteria required by the European regulation.
Why it concerns you too
Selling courses online to consumers is e-commerce under the European Accessibility Act, and delivering the course itself is the service that must be usable. An inaccessible course is also a commercial paradox: you exclude students who have already paid.
The obligation comes from EU Directive 2019/882 (European Accessibility Act), fully applicable since 28 June 2025. Non-compliance risks administrative fines, consumer complaints and remediation orders. Only service microenterprises are exempt: fewer than 10 employees and less than €2 million turnover.
The issues we find most often in this sector
Video lessons without captions
Hours of video content with no captions or transcripts: the main course material is inaccessible.
Quizzes and exercises with timers and drag & drop
Timed tests and drag interactions impossible to complete with the keyboard alone.
LMS platforms with confusing navigation
Module and lesson menus with no heading structure or landmarks: finding your way through the course becomes an extra exam.
These are recurring examples found in scans of sites in this sector: your site may have others (or none at all). The only way to know is to check.
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Analyse your site for freeFrequently asked questions
- Does the European Accessibility Act apply to online training and e-learning?
- Selling courses online to consumers is e-commerce under the European Accessibility Act, and delivering the course itself is the service that must be usable. An inaccessible course is also a commercial paradox: you exclude students who have already paid.
- Which accessibility issues are typical for online training and e-learning?
- The three we find most often: Video lessons without captions; Quizzes and exercises with timers and drag & drop; LMS platforms with confusing navigation.
- How do I check whether my site is compliant?
- Start with the free EAA Sentinel scan: a real browser analyses up to 3 pages of your site and returns a 0-100 score with the most severe issues in about a minute. The full report (€49 one-time) extends the analysis to up to 50 pages, with every issue and fix instructions. Automated analysis detects 30-40% of WCAG issues — the machine-verifiable ones: full compliance also requires manual checks.
Want the regulatory picture for your sector? European Accessibility Act for online training and e-learning