Website accessibility for car dealers and auto parts
Since 28 June 2025 digital accessibility is a legal requirement for car dealers and auto parts too. Check for free, in about a minute, whether your site meets the WCAG 2.1 AA criteria required by the European regulation.
Why it concerns you too
Selling parts online, booking services and requesting quotes with payment fall within the e-commerce services covered by the European Accessibility Act. Configurators and vehicle searches are the flows where automotive sites lose the most users.
The obligation comes from EU Directive 2019/882 (European Accessibility Act), fully applicable since 28 June 2025. Non-compliance risks administrative fines, consumer complaints and remediation orders. Only service microenterprises are exempt: fewer than 10 employees and less than €2 million turnover.
The issues we find most often in this sector
Search by plate or model without labels
Parts-compatibility forms with unlabelled fields and results that appear without being announced.
Mouse-only vehicle configurators
Trims, colours and options chosen on 3D views and swatches with no keyboard support.
Price lists and promotions as PDFs
Prices and terms published as unstructured PDFs.
These are recurring examples found in scans of sites in this sector: your site may have others (or none at all). The only way to know is to check.
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Analyse your site for freeFrequently asked questions
- Does the European Accessibility Act apply to car dealers and auto parts?
- Selling parts online, booking services and requesting quotes with payment fall within the e-commerce services covered by the European Accessibility Act. Configurators and vehicle searches are the flows where automotive sites lose the most users.
- Which accessibility issues are typical for car dealers and auto parts?
- The three we find most often: Search by plate or model without labels; Mouse-only vehicle configurators; Price lists and promotions as PDFs.
- How do I check whether my site is compliant?
- Start with the free EAA Sentinel scan: a real browser analyses up to 3 pages of your site and returns a 0-100 score with the most severe issues in about a minute. The full report (€49 one-time) extends the analysis to up to 50 pages, with every issue and fix instructions. Automated analysis detects 30-40% of WCAG issues — the machine-verifiable ones: full compliance also requires manual checks.
Want the regulatory picture for your sector? European Accessibility Act for car dealers and auto parts