European Accessibility Act for furniture and home e-commerce
The European Accessibility Act (EU Directive 2019/882) has been fully applicable since 28 June 2025 and covers furniture and home e-commerce as well. Here's what it means in practice and how to check your site right away.
Why it concerns you too
Selling furniture and home accessories online to European consumers falls under the e-commerce services covered by the European Accessibility Act. Fabric and finish configurators, zoomable galleries and PDF datasheets are the elements that most often exclude users with disabilities.
The obligation comes from EU Directive 2019/882 (European Accessibility Act), fully applicable since 28 June 2025. Non-compliance risks administrative fines, consumer complaints and remediation orders. Only service microenterprises are exempt: fewer than 10 employees and less than €2 million turnover.
The issues we find most often in this sector
Finish configurators without text alternatives
Colours, fabrics and materials chosen through clickable visual swatches with no name: you cannot configure the product without seeing them.
Zoom and galleries not keyboard-usable
Lightboxes and 360° views that open only with a mouse and trap keyboard focus.
Sheets and instructions as image-only PDFs
Measurements and assembly instructions in scanned PDFs, unreadable by assistive technologies.
These are recurring examples found in scans of sites in this sector: your site may have others (or none at all). The only way to know is to check.
Check now, it's free
Have a typical product page analysed for free: your score arrives in 30 seconds.
Analyse your site for freeFrequently asked questions
- Does the European Accessibility Act apply to furniture and home e-commerce?
- Selling furniture and home accessories online to European consumers falls under the e-commerce services covered by the European Accessibility Act. Fabric and finish configurators, zoomable galleries and PDF datasheets are the elements that most often exclude users with disabilities.
- Which accessibility issues are typical for furniture and home e-commerce?
- The three we find most often: Finish configurators without text alternatives; Zoom and galleries not keyboard-usable; Sheets and instructions as image-only PDFs.
- How do I check whether my site is compliant?
- Start with the free EAA Sentinel scan: a real browser analyses up to 3 pages of your site and returns a 0-100 score with the most severe issues in about a minute. The full report (€49 one-time) extends the analysis to up to 50 pages, with every issue and fix instructions. Automated analysis detects 30-40% of WCAG issues — the machine-verifiable ones: full compliance also requires manual checks.
Prefer to start from the technical check? Accessibility check for furniture and home e-commerce